Why we’re all talking about Supply Chain Insiders

Pallet just debuted the newest logistics series: Supply Chain Insiders. Leaders are getting candid about their real experiences and we got the inside scoop.

“Supply Chain is built on the conversations that happen behind closed doors,” said Supply Chain Insiders host and General Manager at Pallet, Michael Burg. “We wanted to create a space where those conversations could be heard unscripted and honest.”

The series explores the unfiltered stories behind the biggest moments in freight. From Uber Freight’s blitzscaling and DAT’s renaissance, to Convoy’s collapse and 24-hour acquisition, the rise of double broker mafias, the surge in freight fraud, and the accelerating AI automation race.

High-Profile Executives, Raw Truths 

In its first season, Supply Chain Insiders features conversations with some of the most influential industry leaders:

● Bill Driegert, EVP of Convoy Platform at DAT Freight & Analytics and co-founder of Uber Freight

● Paul-Bernard Jaroslawski, founder of FreightCaviar

● Nabil Malouli, SVP of e-commerce at DHL Supply Chain

● Ben Gordon, founder and managing partner of Cambridge Capital and BGSA Holdings

Inside the Boardroom: Uber-Transplace deal, the GreenScreens 10x Exit, and XPO’s Roll-Up Power Play 

“Don’t believe your own bullsh*t.” Ben Gordon, Managing Partner of BGSA and Cambridge Capital, breaks down the largest freight M&A deals in history and the behind-closed-doors moments that shaped them. His story highlights the tenacity and grit that define the industry’s top operators. Having advised on some of the most consequential acquisitions in modern logistics, Gordon reveals the lessons and hard truths he’s picked up from years inside the room where the real decisions happen.

“I Was Scared For My Life”: Double Brokers, Armenian Mafia, and FreightCaviar’s Rise

Paul Bernard-Jaroslawski delivers one of the most striking stories of the season: his encounter with double brokers in Armenia, which turned violent as he prepared to expose their operation. From leading Everest’s Ukrainian team to founding FreightCaviar, Paul takes us through a whirlwind of experiences: from social media virality and being the first to make freight funny to having an entire Netflix documentary wiped by Armenian mafia.

Inside the Industry’s Biggest Turning Points: Uber Freight, DAT, Convoy, Coyote 

Bill Driegert offers a rare look into the behind-the-scenes story of Convoy’s $1B collapse and DAT’s series of strategic acquisitions. He outlines how DAT is entering a “renaissance period” as it evolves into a multi-pronged technology company, leveraging its position as a market backbone. From the roots of Coyote Logistics and the reality of building one of the largest freight exits to co-founding Uber Freight and walking us through their overnight growth, Driegert spills all the drama.

DHL’s SVP on Fraud, Tariffs, AI Playbooks, and the $800B Returns Tsunami 

Nabil Malouli explains how DHL is navigating the pressure of modern commerce, highlighting how 20% of all e-commerce purchases in the U.S. are returned, a $800 billion challenge that’s pushing logistics operators to innovate faster. He details DHL’s two-year automation journey — from AI pilots to large-scale deployment while also going through the inevitable fraud effects that will come from de minimis changes.

Redefining Freight Media 

Unlike traditional freight coverage, Supply Chain Insiders doesn’t focus on scripted talking points or surface-level trends. Each episode includes a unique feature that keeps it entertaining: $3 caviar vs $300 caviar tastings, 1974 Alpha Romeo racing, $300 A5 wagyu grilling, and top-shelf Dominican rum tastings.

“Freight isn’t just about freight,” said Pallet CEO, Sushanth Raman. “It’s about people making high-stakes decisions under enormous pressure. This series is about showing what that really looks like and the impacts of it.”

Where to Watch 

The first season of Supply Chain Insiders is now available on YouTube with more to come…

Watch here: Supply Chain Insiders

About Pallet: 

Pallet’s AI agent, CoPallet, is an AI agent built to handle the messiness of logistics workflows. CoPallet learns from unstructured data and tribal knowledge to reason through complex workflows like a seasoned logistics operator inside your existing TMS/WMS/ERP. Logistics operators deploy CoPallet to automate shipment processing workflows like reading PDFs, load entry, and POD retrieval. CoPallet is built to effortlessly handle complexities such as customer-specific SOPs, multi-leg shipments, and reading handwriting. Backed by $50M from General Catalyst, Bain Capital Ventures, Activant Capital, and Bessemer, Pallet is offloading back office work across the supply chain.

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