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Anu Joy
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Packages are not always safe unattended at your front door. Package thieves can swipe your Amazon package as you watch helplessly from your smart doorbell camera.
You can set up an Amazon Hub Locker to prevent orders from being stolen from your porch. It also serves as a safe delivery location if you're traveling and want something delivered.
Our guide shows you how to use Amazon Hub to pick up items.
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Posts By Jon Gilbert Jun 24, 2024What is Amazon Hub, and how does it work?
Amazon Hub is a partnership between Amazon and local businesses that provides a free, secure location to deliver your packages.
Hub comes in two flavors, depending on the partnership: Amazon Hub Locker and Amazon Hub Counter.
Let's break down the differences between the two services.
Amazon Hub Locker: Secure package delivery in your neighborhood
Amazon Hub Lockers are a cross between a self-service kiosk and a gym locker wall. The company usually brands them in Amazon blue or yellow, but it also uses gray.
There are two types of lockers: those with screens and those without.
Lockers with screens have an embedded touchscreen display, a barcode scanner, a number pad, and a headphone jack for people with vision impairment or low vision.
There are two ways to retrieve your package from lockers with screens.
The first is with a six-digit code sent to your email confirming the delivery of your package. All it takes is entering a pickup code on the locker's touchscreen. The locker door opens, and you can grab your stuff.
The other way is with a barcode included in the confirmation email. The touchscreen on the locker has a barcode scanner. When the scanner meets the barcode, it automatically scans it and opens the locker door.
Lockers without screens use Bluetooth technology. You should turn on Location and Bluetooth on your smartphone to allow a connection.
Next, open the delivery confirmation email you received and select Start Pickup. Alternatively, launch the Amazon app and go to Your Orders > Track Package > Start Pickup to connect your phone to the locker.
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Then select Open Locker to open the locker and retrieve your package.
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Posts By Anu Joy Jun 23, 2024Amazon Hub Apartment Locker: Orders delivered to your building 24/7
Amazon Hub Apartment Lockers work similarly to the lockers you find in gas stations and grocery stores.
You get a pickup code, use it at the locker, and get your package. The in-store Amazon Lockers are for Amazon deliveries only.
On the other hand, your mail carrier can use the Apartment Lockers for any package deliveries. They can access them at any hour, not only when the business is open.
Be aware that not only mail carriers have access. If you wait too long to get your package, don't be surprised if your property manager moves it to the office to make room for more proactive residents.
Amazon Hub Counter — Like a Hub Locker but with a human
Amazon Hub Counter provides the same basic service as Amazon Hub Locker, but with an intermediary.
Instead of a wall of digital lockers sequestering your packages, an Amazon business partner keeps them.
To retrieve your package, show the employee the email with the barcode. The representative scans it and then hands it over.
You also don't have to pick it up yourself. Anyone can do it. You can forward your email to a friend or family member, and they can pick it up in your place. No ID is needed.
Both services hold your packages for a few days. If you fail to pick up your package on time, it is returned to Amazon, and the company reimburses you.
Amazon Hub Locker holds packages for three days, while Amazon Hub Counter holds them for seven days.
There are a few restrictions for Amazon Hub Locker and Amazon Hub Counter, which you can find on the support page.
However, if Amazon fulfills your order and you don't order something that exceeds 12 cubic feet, weighs over 30 pounds, or is worth more than $5,000, your item should be eligible for pickup.
You can pick up your item at an Amazon Hub Locker or an Amazon Hub Counter.
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Posts 3 By Daniel Allen Nov 27, 2024You can also use Amazon Hub Lockers to return orders
Amazon Hub makes returning items easier. You can drop off eligible items at a locker or counter location while returning something to Amazon.
If you choose a locker drop-off, you'll receive a code to enter the locker via its touch display.
On the other hand, if you select a counter drop-off, you receive a QR code that the store employee scans before taking your package.
Something to note about using Amazon Hub Locker to return items is that there may not be space in the locker for your item.
Also, the code Amazon sends you is valid for 30 days at that location. After that, you must initiate a new return request.
How to sign up for an Amazon Hub Locker, Apartment Hub, or Hub Counter
If you're in the US and you want to get started with Amazon Hub, follow these steps:
-
Go to the Amazon Hub page and enter the area where you'd like to pick up your deliveries.
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When you find a location or two that work for you, click the Add to address book button. Alternatively, go to your address book and click Add Address.
-
Instead of entering an address on the Add a new address page, click Or find an Amazon pickup location near you on the address page.
- Select a nearby locker or counter location to add to your delivery addresses.
Amazon Hub Locker is available in the US, Canada, Mexico, the UK, France, Germany, Italy, Spain, Austria, Japan, Australia, and the United Arab Emirates.
Amazon Hub Counter is available in the US, Mexico, Canada, the UK, France, Germany, Italy, Spain, Australia, Japan, the United Arab Emirates, Saudi Arabia, and Turkey.
Check the Hub homepage to find out if there's one near you.
When you have a locker or counter location in your address book, select that as your delivery address when you finish your order.
Getting someone to pick up your package at an Amazon Locker
If you can't pick up your package, have a friend or family member pick it up for you.
Forward them the delivery confirmation email, where they'll find the six-digit pickup code or barcode for lockers with screens and the Start Pickup button for those without.
Remember that they must turn on Location and Bluetooth permissions for the Amazon app (someone may have these off to prevent location tracking).
Also, they should use the latest version of the Amazon App for lockers without screens.
Never leave the house again (unless you want to)
Amazon Locker lets you ship items to a safe location so that you don't lose expensive packages.
Subscribing to Amazon Prime offers even more benefits. If you shop regularly on Amazon, a membership will save you a lot of money in the long run.
You can also share benefits with your family by setting up an Amazon Household.
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